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flag Air India introduces AI booking feature for elite members, using voice and text to personalize flight plans.

flag Air India has launched an AI feature called eZ Booking, exclusively for Maharaja Club members, which streamlines flight reservations. flag Using advanced AI tools, eZ Booking listens to customers' travel needs and creates personalized itineraries via natural language or voice input, reducing the need for navigating multiple screens. flag This aims to enhance customer experience and offer a seamless booking process.

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