UK mobile network Three experiences major outage, affecting 10,000 customers' calls and some 999 emergencies.

On January 23, 2025, UK mobile network Three experienced a significant outage, affecting around 10,000 customers' ability to make and receive calls, including some 999 emergency calls. The issue was first reported around 1 pm GMT and affected related networks like ID Mobile and SMARTY. Three acknowledged the problem and stated they were working to resolve it, but no timeframe was provided. Ofcom is monitoring the situation and suggested that Three may offer refunds to affected customers. Data services largely remained unaffected.

2 months ago
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