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Financial fraud complaints expected to soar to over 37,000 cases in 2025-26, service predicts.
The Financial Ombudsman Service expects fraud and scams to make up about 35% of its banking and loan cases in 2025-26, totaling over 37,000 complaints.
This includes scams like authorized push payments and cryptocurrency fraud.
The service predicts handling around 240,000 new complaints and resolving about 270,000 cases next year, marking an increase from the current year's forecast of 33,000 fraud cases.
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Se prevé que las denuncias de fraude financiero se elevarán a más de 37.000 casos en 2025-26, según predice el servicio.