Air India introduces AI booking tool, eZ Booking, for elite members, streamlining trip planning.

Air India has launched an AI-driven booking feature called eZ Booking, initially available only to its Maharaja Club members. Using natural language and voice commands, customers can easily communicate their travel needs to an AI agent, which then generates a customized itinerary. The system, powered by 'Agentic AI,' aims to simplify the booking process, reduce steps, and speed up reservations.

2 months ago
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