Malaysia coffee shops raise service charge to 15% for Chinese New Year, sparking legal and ethical debates.
The Malaysia Singapore Coffee Shop Proprietors’ General Association plans to increase service charges to 15% for the first two days of Chinese New Year, up from 10%, citing it as a "tip" for workers. The move has faced criticism from the Labour Law Reform Coalition, questioning if it's profiteering. Tebrau MP Jimmy Puah also raised concerns about the legality and potential for similar hikes during other festivals.
2 months ago
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