British Gas pays overdue £60 voucher and £75 goodwill payment to ex-military worker after media pressure.

A 66-year-old ex-armed forces worker signed up for a £60 voucher through British Gas's Blue Light Discount scheme but did not receive it after six months, despite the promise of payment within 120 days. After multiple attempts to contact customer service and media intervention, British Gas paid him the voucher plus a goodwill payment of £75. The company apologized but did not explain the delay.

2 months ago
3 Articles

Further Reading