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flag Nebraska orders review of Lumen Technologies' 911 services after major outages and failures.

flag The Nebraska Public Service Commission (NPSC) found Lumen Technologies, which provides 911 services, failed to meet obligations after three major outages in 2023 and 2024. flag The NPSC criticized Lumen for lacking network redundancy and poor responsiveness during the investigation. flag An independent consultant will now assess Lumen's system, and if improvements aren't made, Nebraska may seek a new provider. flag Lumen's contract ends in January 2026.

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