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Starbucks reverses open-door policy, now requires purchases for store and restroom use.
Starbucks has reversed its open-door policy, now requiring customers to make a purchase to use their stores or restrooms.
This change, aimed at prioritizing paying customers and creating a better environment, also bans discrimination, outside alcohol, smoking, vaping, drugs, and panhandling.
The policy shift follows an incident in 2018 where two Black men were arrested at a Philadelphia Starbucks for not buying anything, prompting the original open-door policy.
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Starbucks invierte la política de puertas abiertas, ahora requiere compras para el uso de tiendas y baños.