Delhi High Court rules TRAI is regulatory, not for handling individual customer data requests.

The Delhi High Court has overturned a Central Information Commission (CIC) order that asked TRAI to obtain customer information from telecom providers under the Right to Information Act. The court ruled that TRAI's role is regulatory, not to handle individual complaints or provide customer-specific information. The court also clarified that any grievances against TRAI should be handled by the Telecom Disputes Settlement and Appellate Tribunal, not consumer forums.

2 months ago
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