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Pakistan Railways refunds $21.5 million to passengers over three years due to frequent delays.
Pakistan Railways has refunded Rs 380 million to passengers over the past three years due to train delays, with the highest refunds, Rs 269 million, occurring in 2022.
The ministry is working to improve service, informing passengers of delays via SMS and offering refunds and meals for significant delays.
Despite the rail system's cost and environmental benefits, it faces infrastructure challenges, unlike modern systems in the US, China, and Europe.
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Pakistan Railways reembolsa 21,5 millones de dólares a los pasajeros a lo largo de tres años debido a retrasos frecuentes.