Retailers brace for $890 billion in returns due to a 17% increase in holiday season returns.

Despite record consumer spending this holiday season, retailers face a 17% higher return rate, leading to $890 billion in returns by year-end. Increased online shopping has fueled this trend, with returns costing retailers about 30% of an item's price and often ending up in landfills. To address these issues, retailers are adopting stricter return policies and sustainable solutions like buyback programs.

December 24, 2024
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