Ocado customers faced missing items in Christmas orders due to a glitch at their Erith warehouse.

Ocado customers faced issues during the holiday season as a glitch at the Erith warehouse caused many Christmas orders to be missing essential items like chilled and frozen products. The warehouse processes about 200,000 orders weekly, and the malfunction affected numerous customers who expressed frustration on social media. Ocado acknowledged the problem and apologized for the inconvenience.

3 months ago
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