Royal Mail faced criticism and a hefty fine despite handling millions of items on its peak day.

Royal Mail handled 35 million letters and nine million parcels on its busiest day this week, amid criticism over delays. The company was fined £10.5 million for missing delivery targets, and Oxfordshire's Liberal Democrat MPs called for new owner Daniel Kretinsky to prioritize community services. Royal Mail defended its performance, noting that over 99% of items delivered last year arrived before Christmas.

3 months ago
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