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flag Elderly man scams $9,506; bank reimburses half after complaint to AFCA.

flag John Beagle, an 80-year bank customer, lost $9,506 to a scam and initially struggled to get help from his bank. flag After contacting the Australian Financial Complaints Authority (AFCA), the bank reimbursed 50% of the funds, acknowledging Beagle's long-standing relationship. flag AFCA can help with financial complaints and advises victims to also report scams to ReportCyber and Scamwatch to prevent further crimes.

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