North Dakota's 911 system now transfers non-emergency calls to the 988 mental health hotline.

North Dakota's 911 system now integrates with the 988 crisis hotline, allowing operators to transfer calls from distressed individuals who are not a danger to themselves or others. This new process ensures callers receive appropriate mental and emotional support without unnecessary emergency service dispatch. The integration covers 26 counties and multiple dispatch centers, aiming to provide the right help at the right time.

3 months ago
6 Articles