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flag UK water customers will receive significantly higher compensation for service failures starting next year.

flag Starting next year, UK water customers will receive higher compensation for service failures. flag Low water pressure could result in payments up to £250, up from £25, and households affected by sewer flooding could receive up to £2,000, up from £1,000. flag The changes, following public consultation with 84% of water customers in agreement, also expand compensation for issues like Boil Notices and delayed meter readings.

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