Tyre retailer fined $243,000 for automatically adding warranties without customer consent.

Tyre retailer Advantage Tyre Solutions (formerly Beaurepaires) was fined $243,000 for breaching the Fair Trading Act by automatically adding an extended warranty, "Road Hazard Cover," to customer quotes without consent. The Commerce Commission ruled this practice unfair and deceptive. Deputy Chair Anne Callinan urged businesses to use an "opt-in" approach to sales and ensure transparency about extended warranties and consumer rights.

4 months ago
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