Telstra fined $3M for failing to transfer 473 emergency calls during a critical outage, leading to a death.

Telstra, Australia's largest telecom company, was fined $3 million for failing to transfer 473 emergency calls during a 90-minute outage on March 1. The incident led to 127 calls not reaching emergency services due to outdated backup phone numbers. A caller suffering a cardiac arrest died during the outage. Telstra has apologized, updated its backup numbers, and appointed an independent consultant to review the situation.

4 months ago
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