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Malaysia's Johor BSI Customs complex faced e-gate failures on Dec 8, causing major delays and crowding.
Electronic gates at Malaysia's Johor BSI Customs complex faced a technical glitch on December 8, causing delays and crowds.
About 46 autogates were affected, forcing immigration officers to manually process travelers.
Singapore's ICA advised travelers to delay their journeys to ease congestion.
By late afternoon, the e-gates were operational again, though the glitch's cause remains unknown.
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El complejo de aduanas Johor BSI de Malasia se enfrentó a fallas de e-gate el 8 de diciembre, causando grandes retrasos y hacinamiento.