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flag Retailers use AI chatbots for holiday shopping assistance, though accuracy issues persist.

flag AI chatbots are being used by retailers like Amazon, Walmart, Victoria's Secret, and IKEA to enhance holiday shopping by offering personalized product recommendations and assistance. flag These chatbots use AI to answer questions and compare products, but they can sometimes provide incorrect information. flag Companies are working to improve the technology to make it more reliable and helpful for customers.

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