PagerDuty expands its platform with AWS tools to enhance incident management and AI safety.

PagerDuty, in partnership with AWS, expanded its PagerDuty Advance platform with new generative AI and automation features. The integration includes Amazon Bedrock to enhance incident context in Slack and Microsoft Teams, Amazon Bedrock Guardrails to ensure safe use of AI, and Amazon Q Business to provide a unified interface for incident management across applications. These updates aim to improve operational resilience and streamline incident response.

December 03, 2024
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