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flag Retailers use AI chatbots to assist holiday shoppers, despite occasional errors in information.

flag AI chatbots are increasingly being used by retailers like Amazon and Walmart to assist holiday shoppers with personalized product recommendations and customer service. flag These chatbots use advanced AI to answer natural questions and offer deals, but they can sometimes provide incorrect information. flag Despite their limitations, chatbots are enhancing the shopping experience by helping customers discover new products and improving recommendations.

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