Japan Airlines tests AI to count carry-on luggage, aiming to reduce boarding delays at Haneda airport.

Japan Airlines and NEC Corporation have tested an AI-based system at Tokyo's Haneda airport to automatically count and categorize carry-on luggage at boarding gates. The trial, from April to September 2024, aimed to enhance on-time departures and smooth boarding by reducing congestion and delays caused by too much cabin baggage. The system alerts staff when overhead bins are full, potentially improving flight punctuality and passenger experience.

November 29, 2024
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