FTC updates rules to combat tech support scams, now covering consumers who call scammers.

The FTC is updating its Telemarketing Sales Rule to better fight tech support scams. Previously, the FTC could only target companies initiating calls, but now it will cover consumers who call scammers after seeing ads or pop-ups. This change aims to protect consumers from fraudulent tech support services, particularly older Americans who have lost over $175 million to these scams.

November 28, 2024
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