Shoppers turn to AI for Black Friday deals, with 44% planning to use tools like ChatGPT.

Shoppers are increasingly using AI tools like ChatGPT to find the best Black Friday deals, according to a survey showing 44% plan to use AI this year. Retail giants Amazon and Walmart are also incorporating AI to improve searches. AI helps with price comparisons and finding discounts, but shoppers should verify the information. The holiday shopping season is expected to see over 184 million US shoppers, with retail sales forecast to exceed $75 billion.

November 26, 2024
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