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Kiwibank fined $1.5M for overcharging 35,000 customers $6.8M due to breaches in fair trading.
Kiwibank in New Zealand was fined NZ$1.5 million for long-standing breaches of the Fair Trading Act, affecting 35,000 customers who were overcharged NZ$6.8 million.
Issues included failing to provide agreed discounts, incorrect loan repayments, and improper interest rates.
The bank is working on a NZ$9.2 million remediation program and has apologized to affected customers.
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Kiwibank impuso una multa de 1,5 millones de dólares por sobrecargar a 35.000 clientes 6,8 millones de dólares debido a infracciones en el comercio justo.