India launches e-Daakhil portal for consumers to file complaints online, aiming to streamline grievance handling.

The Indian government has launched the e-Daakhil portal nationwide, providing a cost-effective and efficient online platform for consumer complaints. With over 281,000 registered users and 198,725 cases filed, the portal streamlines the grievance process, allowing consumers to file complaints and track progress online. The government plans to introduce e-Jagriti to further enhance case management and user experience.

November 27, 2024
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