A man's video of destroying his Ola scooter over a high repair bill sparks scrutiny of the company's service and quality.

A video of a man destroying his Ola electric scooter after receiving a ₹90,000 repair bill has gone viral, drawing attention to issues with the company's customer service and product quality. The incident has led to an investigation by the Central Consumer Protection Authority. Comedian Kunal Kamra has criticized Ola Electric's after-sales service, posting images of scooters at a service center, while the company claims 99.1% of complaints have been resolved. Ola Electric's stock has fallen by 56%, reflecting broader concerns.

November 24, 2024
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