Nigeria launches campaign to educate travelers on rights, including snacks after 2-hour flight delays.

The Nigerian Civil Aviation Authority (NCAA) has launched a nationwide campaign to educate travelers and airlines about their rights and responsibilities. Starting at major airports, the campaign emphasizes fair treatment and adherence to aviation regulations. Passengers are entitled to snacks after a 2-hour delay, refunds after 3 hours, and hotel accommodations for delays exceeding 4 hours. The NCAA also urges airlines to communicate delays promptly to passengers.

November 23, 2024
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