Utility Scam Awareness Day warns customers about tactics used by scammers who threaten service disconnection.

Utility Scam Awareness Day on November 20 highlights efforts by companies like FirstEnergy and PG&E to warn customers about common scams. Scammers often threaten disconnection if immediate payments aren't made, using tactics like altered caller IDs and fake payment methods. Companies advise verifying requests, avoiding unusual payments, and contacting them directly if suspicious. Over 3,400 scams were reported to FirstEnergy, and PG&E faced nearly 15,000 scam reports this year, with customers losing over $334,000.

November 20, 2024
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