Bunnings faces scrutiny for using facial recognition without customer consent in over 300 stores.

Australian retailer Bunnings has been found to have breached privacy laws by using facial recognition technology in over 300 stores without informing customers. The technology was used to identify potential threats and shoplifters, but the lack of customer consent has raised significant privacy concerns. Bunnings argues the system is vital for maintaining safety, but privacy advocates contend it violates customer privacy. The company faces an investigation and must destroy the collected data.

November 19, 2024
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