Bucher + Suter partners with Upstream Works to enhance cloud contact center solutions with AI and omnichannel support.

Bucher + Suter and Upstream Works have partnered to enhance Bucher + Suter's private cloud contact center solutions. The collaboration integrates Upstream Works' advanced omnichannel and AI capabilities, offering clients more engagement options through various channels like voice, email, and social media. This aims to improve customer experiences across industries such as banking, healthcare, and retail.

November 14, 2024
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