UK air traffic control failure in 2023 led to 34 recommendations for improvement, enhancing passenger protection.

The UK's air traffic control system failed in August 2023, grounding flights and affecting over 700,000 passengers. An inquiry led by the Civil Aviation Authority (CAA) made 34 recommendations, including better contingency planning and earlier notice of potential disruptions. The CAA may gain powers to directly enforce consumer protection laws without court intervention, aligning with other sector regulators. Transport Secretary Louise Haigh aims to enhance passenger protection and confidence in the aviation sector.

November 14, 2024
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