IRC explores AI chatbots for humanitarian aid, balancing potential and privacy risks.

The International Rescue Committee (IRC) is exploring AI chatbots to enhance humanitarian aid, aiming to reach more displaced people. The chatbots, which operate in 11 languages across multiple countries, use AI models from tech giants like OpenAI and Google. The IRC plans to share this technology with other nonprofits, but risks include providing outdated info and data privacy concerns. The IRC has agreed not to train AI models on user data and is working to anonymize information.

November 14, 2024
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