UK retail workers report high rates of verbal abuse, threats, and assaults, with shoplifting often a trigger.

A survey by Usdaw, a retail workers' union, reveals high levels of abuse in UK shops. Over 4,000 retail staff reported that 69% experienced verbal abuse, 45% faced threats, and 17% were assaulted in the past year. Shoplifting, often linked to addiction, triggered 70% of these incidents. Usdaw calls for increased worker protection and stricter laws against violence in shops.

November 10, 2024
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