Drivers were wrongly fined over £4 million by the Dartford Crossing due to technical errors.

Drivers were mistakenly fined over £4 million by the Dartford Crossing in England after National Highways switched to a new payment management provider, Conduent. The errors led to 59,007 penalty charge notices being issued, each originally set at £70. The issues arose due to technical problems during the transition and have since been resolved, with National Highways apologizing for the inconvenience.

November 11, 2024
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