Ryanair charges passenger £75 for slightly oversized suitcase, faces social media backlash.

Ryanair faced backlash after charging passenger Catherine Warrilow £75 for a suitcase that was 2cm too large due to an expandable feature. Despite her suitcase fitting within size limits when zipped shut, staff claimed it could be expanded beyond allowed dimensions. Warrilow's TikTok video, which has gained over 400,000 views, criticized the policy, with many viewers sharing similar frustrations. Ryanair later refunded the charge.

November 10, 2024
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