A study finds remote medical interpreting can hinder healthcare communication and patient outcomes.

A University of Surrey study indicates that remote medical interpreting, especially via telephone and video, may hinder healthcare communication. Surveying 47 interpreters, the research highlights challenges such as technical issues and a lack of nonverbal cues, which can affect patient outcomes. The findings suggest healthcare institutions should recognize the limitations of remote interpreting technologies to enhance communication and ensure patient safety.

5 months ago
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