American Airlines tests a new system at airports to prevent passengers from cutting boarding lines.

American Airlines is testing a new technology at three U.S. airports to prevent passengers from cutting boarding lines. The system alerts gate agents if a passenger scans their ticket before their designated group, prompting agents to ask them to return to the queue. The initiative aims to enhance the boarding experience and improve visibility for staff, with some exceptions for passengers traveling with higher-status companions.

November 02, 2024
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