Starbucks eliminates non-dairy milk surcharge on Nov 7, reducing customer costs by 10%.

Starbucks will eliminate the surcharge for non-dairy milk options like soy, oat, almond, and coconut, effective November 7, resulting in approximately 10% lower costs for customers. This change is part of new CEO Brian Niccol's strategy to enhance customer experience amid declining sales. Additional updates include returning self-serve condiment stations and handwritten names on cups, aiming to reposition Starbucks as a premium brand while simplifying its menu.

October 30, 2024
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