StarHub Singapore experiences major mobile network disruption affecting over 2,000 users during a scheduled software upgrade.
On October 29, StarHub customers in Singapore reported significant mobile network disruptions, with over 2,000 users affected, primarily by mobile internet issues. The outage began around 2 a.m. during a scheduled software upgrade, peaking at 990 reports by 7:46 a.m. This marks the second major outage this year, following a similar incident in August that impacted broadband and TV services. StarHub has since resolved the issue and apologized for the inconvenience.
October 29, 2024
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