South Africa's cashless society transition faces challenges due to digital divide and low-income cash preference.

South Africa's shift to a cashless society faces challenges due to a significant digital divide. Over half the population still prefers cash, with barriers like high fees, limited internet access, and distrust in banks hindering progress. Although digital payments surged from R16.8 billion to R77 billion recently, many low-income earners still view cash as vital. Addressing costs and enhancing technology are essential for increasing digital transaction adoption and promoting financial inclusion.

October 29, 2024
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