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Evri and Yodel are the UK's lowest-rated parcel delivery companies, with 67% customer issues in the past six months.
Ofcom's Post Monitoring Report reveals that Evri and Yodel are the UK's lowest-rated parcel delivery companies, with 67% of customers reporting issues in the past six months.
Despite 78% overall satisfaction, common complaints include delivery delays and improper parcel placement.
Amazon and DHL ranked highest for customer satisfaction.
While Royal Mail improved its performance post-industrial action, concerns remain for disabled consumers facing delivery challenges.
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Evri y Yodel son las compañías de entrega de paquetes con la calificación más baja del Reino Unido, con un 67% de problemas con los clientes en los últimos seis meses.