Southwest Airlines employee allegedly urinated on deceased mother's ashes in checked guitar case.

A TikTok user, @S1llyS4lly, alleged that a Southwest Airlines employee urinated on her deceased mother's ashes stored in her checked guitar case. The case was initially lost, and when returned, it was wet and smelled of urine. Despite multiple attempts to contact the airline, she was asked to wait 30 days for a response and has not received any compensation. The passenger expressed deep frustration over the handling of the situation and the emotional toll it has taken.

October 26, 2024
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