92M NSW transactions charged $144M unlawful merchant fees since 2016; NSW Ombudsman & ICAC investigate maladministration.
New South Wales (NSW) officials revealed that millions of residents were unlawfully charged approximately $144 million in merchant fees over 92 million transactions since 2016, despite legal warnings against such charges. An incident management task force has been established to prevent further unlawful fees. The NSW Ombudsman and Independent Commission Against Corruption are investigating potential maladministration, as the government failed to heed legal advice.
October 22, 2024
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