TIAA CEO Thasunda Brown Duckett hosts monthly "jam sessions" for employee engagement and open communication.

TIAA CEO Thasunda Brown Duckett advocates for effective leadership by emphasizing the importance of listening to employees. She holds monthly "jam sessions" to engage with staff, fostering open communication and trust. Duckett's key question, aimed at prompting discussion, is designed to encourage candid feedback. Harvard Business School professor Joseph Fuller notes that such practices create a valued and trusted workforce, contributing to a positive company culture.

October 21, 2024
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