Recent poll reveals subscription traps, mandatory account setups, deceptive pricing, and dynamic pricing as major consumer frustrations.

A recent poll by The Sydney Morning Herald and The Age identified subscription traps, mandatory account setups, and deceptive pricing tactics as major consumer frustrations. Dynamic pricing can lead to unexpectedly high costs, exemplified by $6,000 Australian Open tickets. Drip pricing, adding fees to advertised prices, has previously incurred penalties for airlines. While these practices are costly, they are relatively new and can be addressed by advocating for transparent pricing.

October 19, 2024
3 Articles