GoldSmith Labs launched an AI Voice Agent for business communication and customer service.

GoldSmith Labs has launched an AI Voice Agent to enhance business communication and customer service, capable of managing tasks like appointments and lead generation without human help. It can process up to 10,000 calls per hour and adapts by learning from interactions. The startup aims for $30 million in revenue and over 20,000 clients in five years. Concurrently, LivePerson introduced new generative AI tools to boost agent productivity and customer satisfaction.