Citigroup faces regulatory delays due to employee training challenges in risk, compliance, and data roles.

Citigroup is facing challenges in training employees for risk, compliance, and data roles, contributing to delays in resolving regulatory issues stemming from two consent orders in place for four years. An internal assessment reveals a shortage of skilled personnel and inadequate training tools. The bank has invested billions in reforms, dedicating around 13,000 staff to the effort, while CEO Jane Fraser emphasizes the need for improved skills and digital literacy.

October 15, 2024
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