Bengaluru hotel introduces virtual receptionist, sparking debates on efficiency and job displacement.

A hotel in Bengaluru, India, has introduced a virtual receptionist, managed remotely by trained staff, sparking mixed reactions online. CEO Ananya Narang shared her experience, prompting discussions about the future of hospitality. While some praise the innovation for efficiency, others express concerns over job displacement and the importance of human interaction in the industry, raising questions about the practicality of such technology.

October 06, 2024
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